Virtual Care Centre

Chat with a Veterinarian now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Browndog Lodge Veterinary Clinic is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Messaging Session with a Veterinarian $20.00

Message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
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Phone Consultation with a Veterinarian $30.00

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
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Video Consultation with a Veterinarian $50.00

Video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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About Browndog Lodge Veterinary Clinic

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BrownDog Lodge Veterinary Clinic, originally Pet Health Center, was established by Dr. Utkov in 1989. BrownDog Lodge Veterinary Clinic is so thankful to have served the Memphis area for 30 years! Our team, including Dr. Jason Robinson and Dr. Lauren Fox, is dedicated to bringing you and your pets excellent customer service in the wide variety of veterinary services we offer. BrownDog Lodge Veterinary Clinic is a full-service veterinary practice that is committed to providing the highest quality of care for our patients. Our welcoming, informative, and supportive staff are devoted to the education of our clients so that we may work together to ensure your pet has the best possible quality of life.

BrownDog Lodge Veterinary Clinic offers preventative care with wellness and vaccination programs, dental and surgical services, and day time emergency veterinary services. Due to our in-house imaging center (including radiology and ultrasound), lab, pharmacy, and intensive care unit, our hospital enables you to make one stop for your pet’s medical care. Additionally, we are also proud to offer grooming, boarding, and nutritional support services.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.